Caring for a loved one can be overwhelming! Allow the experts at Nightingale Homecare to help.

Nightingale Homecare’s Non-Discrimination Policy

Discrimination Is Against the Law

Nightingale Homecare complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, religion, age, disability or gender. No person shall be excluded from participation in, or denied the benefits of any Nightingale home health services or be subjected to discrimination because of race, color, national origin, religion, age, disability or gender.

Nightingale Homecare also provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters; and
  • Written information in other formats (large print, audio, accessible electronic formats and other formats).

Nightingale Homecare provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters; and
  • Information written in other languages.

If you require these services, please contact our agency by calling the Nightingale home health team at (602) 504-1555 or complete our online contact form.

If you believe that Nightingale Homecare has failed to provide these services or discriminated in another way on the basis of race, color, national origin, religion, age, disability, or gender, you can file a grievance in person or by phone with:

 

 

 

 

Jean Gonynor, Administrator, Nightingale Homecare
MS, MBA, RN, NE-BS, CHCA
Phone: (602) 504-1555

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue SW., Room 509F, HHH Building,
Washington, DC 20201
1-800-868-1019 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Language Assistance

Español (Spanish) ATENCIÓN:  si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.   Llame al 1-602-504-1555 (TTY: 1-800-366-6888 o 711).

Deutsch (German) ACHTUNG:  Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung.  Rufnummer: 1-602-504-1555 (TTY: 1-800-366-6888 oder 711).

繁體中文 (Chinese) 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-602-504-1555(TTY:1-800-366-6888 或 711)。

Oroomiffa (Oromo) XIYYEEFFANNAA: Afaan dubbattu Oroomiffa, tajaajila gargaarsa afaanii, kanfaltiidhaan ala, ni argama.  Bilbilaa 1-602-504-1555 (TTY: 1-800-366-6888 ykn 711).

Tiếng Việt (Vietnamese) CHÚ Ý:  Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.   Gọi số 1-602-504-1555 (TTY: 1-800-366-6888 hoặc 711).

Ikirundi (Bantu – Kirundi) ICITONDERWA:  Nimba uvuga Ikirundi, uzohabwa serivisi zo gufasha mu ndimi, ku buntu.   Woterefona 1-602-504-1555 (TTY: 1-800-366-6888 canke 711).

العربية (Arabic)
1-602-504-1555 ملحوظة:  إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.  اتصل برقم  – (رقم هاتف الصم والبكم: 342-4718  أو 1-800-366-6888 711.)

Kiswahili (Swahili) KUMBUKA: Ikiwa unazungumza Kiswahili, unaweza kupata, huduma za lugha, bila malipo. Piga simu 1-602-504-1555 (TTY: 1-800-366-6888 au 711).

Русский (Russian) ВНИМАНИЕ:  Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода.  Звоните 1-602-504-1555 (телетайп: 1-800-366-6888 или 711).

日本語 (Japanese) 注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-602-504-1555 (TTY: 1-800-366-6888 または 711)まで、お電話にてご連絡ください。

नेपाली (Nepali) ध्यान दिनुहोस्: तपार्इंले नेपाली बोल्नुहुन्छ भने तपार्इंको ननम्तत भाषा सहायता सेवाहरू ननिःशुल्क रूपमा उपलब्ध छ । फोन गनुुहोस्
1-602-504-1555 (दिदिवार्इ: 1-800-366-6888 वा 711) ।

Français (French) ATTENTION :  Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement.  Appelez le 1-602-504-1555 (ATS : 1-800-366-6888 ou 711).

한국어 (Korean) 주의:  한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.  1-602-504-1555  (TTY: 1-800-366-6888 또는 711)번으로 전화해 주십시오.

Tagalog (Tagalog – Filipino) PAUNAWA:  Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad.  Tumawag sa 1-602-504-1555 (TTY: 1-800-366-6888 o 711).

Norsk (Norwegian) MERK:  Hvis du snakker norsk, er gratis språkassistansetjenester tilgjengelige for deg.  Ring 1-602-504-1555 (TTY: 1-800-366-6888 eller 711).

Diné Bizaad (Navajo) Díí baa akó nínízin: Díí saad bee yáníłti’go Diné Bizaad, saad bee áká’ánída’áwo’dę́ę́’, t’áá jiik’eh, éí ná hólǫ́, kojį’ hódíílnih 1-602-504-1555 (TTY: 1-800-366-6888 éí doodagó 711.)

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