To keep our clients and caregivers safe, we strictly follow public health guidelines related to COVID-19.

Posts Tagged “Home Health Care Agency”

Emergency Button Technology

An adult child’s worries never end! Especially if their elder loved one chooses to remain aging in their own home, without assistance. Even with excellent in home care in Arizona, concerning situations can arise when the elder is left alone. What if your loved one falls, or they have a heart attack, or another medical emergency when home alone? This is where the use of emergency button technology provides much-needed peace of mind.

Emergency button technology allows the user to simply press a button, notifying a trained emergency personnel, that they need immediate help.

There are many mechanisms on the market that will instantly call for help in the event of an emergency.  These include: Personal Emergency Response Systems, Medical Alerts, and Medical Emergency Response Systems, all systems involve the use of emergency button technology.

Any senior who uses this technology, should keep their emergency button someplace where it is easy to access, such as a pocket, a belt loop or even around their neck or wrist. This way, if emergency help is needed, all the senior has to do is press their button… and help is on the way.

Medical alert systems are generally comprised of three elements: a radio transmitter (emergency button), a console (connected to the user’s telephone) and an emergency response center (monitors distress calls).  An emergency button’s capabilities depend on the type of system a senior has in place. Basic systems can turn on lights within the user’s home, where as more advanced systems can notify family, friends or neighbors through text messaging or phone calls.

Home health agencies can provide critical everyday care for seniors, however, emergency button technology is also a wise investment for those wanting round-the-clock monitoring 24/7 for their aging loved ones without the cost of a ever-present caregiver.

Nightingale Homecare offers to all of our patients a 60 day free-of-charge service called: “Nightingale Homecare Connect”.  This service is a personal emergency response system, much like a “nurse call button” in a hospital or care facility setting, which provides a “button” that the user-patient wears. The button is pushed if the patient experiences an urgent medical event. The patient is then connected to a live, trained representative and emergency services, or the Nightingale Homecare clinicians are dispatched, to assist the individual and notify their important contacts that the event has occurred.

The Nightingale Homecare Connect happens to be much more than a personal emergency response system. Our patients are encouraged to press their button for any kind of help they need – even when non urgent or health related. The patient can speak with a representative immediately if they are lonely or anxious, in need of transportation, grocery or medication deliveries, or to schedule physician visits.  Most importantly, the Nightingale health care   to the patient is notified of every patient request, and has worked in conjunction with the Nightingale Homecare Connect staff to establish protocol for each potential patient request. This tool assists in reducing patient hospitalizations by intervening when the patient isn’t feeling well, or in need of direction of their self-care management, then involving expert clinicians immediately when a problem exists.

This free 60-day service provided by Nightingale for all our homecare patients is an important lifeline between the patient, Nightingale and other health care professionals.  After the free 60 day introductory period, the patient can then elect to keep the service at a small monthly fee.

Nightingale Homecare is a top-rated, home health care agency providing medical home care and non-medical home care to Paradise Valley, Phoenix, Peoria, Glendale, and Scottsdale residents. Please call (602) 504-1555 or contact our home health care agency online today to learn more about your options for home care in Arizona.

Posted in Blog on September 5th, 2014 · Comments Off on Emergency Button Technology

Communication Tips Between Seniors and Doctors

Many seniors come from the school of thought that view their physician as an authority figure, who should not be questioned. This mindset often keeps seniors from having the necessary conversations with their healthcare providers. As a home health care agency professional, part of your responsibility is to help support your patients with information and resources to increase effective communication between the patient and their health care providers.  As a loved one of a senior in need of medical attention, the following information can you help your loved one prepare for a physician visit as well.

Our home health care agency has provided some helpful tips below.

Preparing for an Appointment

You can be instrumental in helping older adults have a successful appointment with their physician. First, suggest they put together a comprehensive medical history including: all their physician’s names and contact info, medications, insurance info, allergies, past health issues and treatments. If the patient is unable to prepare this on their own, you can assist in this information gathering.  In addition to their medical history, have your senior loved one or patient prepare a list of questions ahead of time specific to the issue they are being seen for. Following the examination and evaluation, allow extra time for senior patient to process the information provided, ensure they have asked all the questions on the list, and ask any remaining questions that may have arisen during the visit.

At the Appointment

As a loved one, it may be important that you are present during your senior loved ones medical visits. As a home care provider, you may be asked to accompany the patient to their appointment. The following will help you and your senior patient make the most of their appointment.

  • Should the senior have hearing challenges, remind the physician to speak clearly and audibly.
  • Encourage the senior to take notes, or take notes on his/her behalf, and ask the physician to provide instructions in writing.
  • Involve other health professionals involved in the patients health care plan, with the information related to the appointment when appropriate.

Legal Documentation

Encourage the patient and/or family members to complete necessary advanced medical directives and provide these documents to the patient’s physician:

  • A healthcare proxy
  • A power of attorney
  • A living will
  • A “do not resuscitate” order, when desired

As a home health care agency professional, you can do much to assist older adults in becoming active partners in managing their health.  The goal is to work together with your patients – and their families—to ensure they receive the best care possible!

Nightingale Homecare, one of Arizona’s top rated home health agencies, employing a staff of skilled professionals and caregivers that provide the full spectrum of home health care and private care services. Whether you need just an occasional visit or around the clock care in Scottsdale, Paradise Valley or Phoenix, Nightingale Homecare can help! Call (602) 504-1555 or contact us online to learn more.

Posted in Blog on August 21st, 2014 · Comments Off on Communication Tips Between Seniors and Doctors